So, you’ve finally unwrapped that shiny new gadget or trendy piece of clothing you’ve been eyeing for ages, and then it hits you: it’s defective. Ugh, the disappointment is real! But before you toss ...

Christy Bieber has a JD from UCLA School of Law and began her career as a college instructor and textbook author. She has been writing full time for over a decade with a focus on making financial and ...

Shoppers abandon planned returns when retailer friction outweighs the refund value Consumers frequently keep defective items rather than navigate difficult return processes Most would utilize ...

A U.S. federal agency has ruled that Amazon is responsible for recalling hundreds of thousands of defective products sold by third-party vendors. On Tuesday, the Consumer Product Safety Commission ...

Who is responsible when something goes wrong with an item purchased on Amazon? For consumers, the answer isn’t always clear. A federal appeals court in Pennsylvania is now weighing whether Amazon can ...

The ambassadors of the EU member states agreed today on the Council’s negotiating mandate for a new EU law on liability for defective products. Once finally adopted, the law will update decades-old ...