ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...

Add Yahoo as a preferred source to see more of our stories on Google. While airlines are facing some uncertainty amid the current economic turmoil, travelers themselves seem largely satisfied with the ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

Smart TVs have quietly become the nerve center of the living room, and the brand you choose now shapes everything from picture quality to how easily you can stream your favorite apps. As the market ...

Apple has lost its customary lead on smartphone customer satisfaction as archrival Samsung has drawn even overall and gone ahead in one area, according to new data. New findings from the American ...